People with epilepsy may not be able to drive or may have restricted licenses, making it difficult getting to necessary places. Not driving may limit their ability to work, to get out in the community, or to get to appointments. Public transportation may help; however, it is not always accessible or appropriate. For people with frequent seizures, it may be dangerous to wait for regular bus services at busy intersections where they may encounter danger during a seizure.

Paratransit services are transportation services for people who cannot use the regular public transportation bus services. These services may pick people up at their homes or at specific locations. Paratransit services are available for people who meet one of the following requirements:

1.     You cannot get on, ride on, or get off a regular bus because of your disability even when the bus is accessible (that is, when it has a mechanical lift for a wheelchair or has some other adjustment for disability); or

2.     You have a disability and can't use the regular bus system; or

3.     Your impairment prevents you from traveling to or from a bus stop.

To find out about paratransit services, call the county transit authority where you live. When applying, people should specifically describe their disability or impairment in detail and explain why their condition prevents them from using the regular bus system. Notes from doctors may be helpful to support the information provided in the application.


Americans with Disabilities Act

Title III of the American's with Disabilities Act of 1990 (ADA) prohibits public accommodations, such as the public transportation system, from discriminating against persons with disabilities. Under the ADA, a qualified person with a disability has the right to request a reasonable accommodation with the regular bus services. This may consist of the bus providing a seat belt for someone with frequent seizures so they do not injure themselves during a seizure. If regular bus services do not meet individual needs, paratransit services may be available. If you are denied a reasonable accommodation or paratransit services, you may file an ADA complaint with the U.S. Department of Justice.

Complaints should be sent to:

Coordination and Review Section, Civil Rights Division

U.S. Department of Justice

P.O. Box 66118
Washington, D.C. 20035-6118







If you, your family member, or your consumers need to get to local or long distance medical appointments in Massachusetts, some transportation service options may be available. For more information go to:   



For instructions on how to complete and submit PT-1 from online go to:



THE RIDE paratransit service provides door-to door, shared-ride transportation to eligible people who cannot use fixed-route transit (bus, subway, trolley) all or some of the time because of a physical, cognitive or mental disability.

THE RIDE is operated by the Massachusetts Bay Transportation Authority (MBTA) in compliance with the federal Americans with Disabilities Act (ADA). Under the ADA, paratransit functions as a 'safety net' for people whose disabilities prevent them from using public transit. It is not intended to be a comprehensive system of transportation that meets all the needs of persons with disabilities, and it is distinct from medical or human services transportation. You will travel with other customers going in the same general direction.

Accessible vehicles are used to serve persons with disabilities, including those who use wheelchairs and scooters. Requests for preferred type vehicles will not be honored. THE RIDE operates 365 days a year generally from 5 AM - 1 AM in fifty-eight (58) cities and towns. For RIDE trips with origin and destination within 3/4 mile of fixed-route service that operates outside of these hours, or in other municipalities within 3/4 miles of MBTA bus service, extended RIDE service is available.

For more information go to :

Massachusetts Ride Match

A one-stop searchable directory or public, private and accessible transportation options in Massachusetts.


This site lists information about transportation choices across Massachusetts. Included are public transportation options, statewide resources and tools to help with finding the right services needed.




The programs listed provide basic transportation needs of the community including the local and long-distance conveyance of people and goods, and special arrangements for older adults, people with disabilities and other community residents who have no personal transportation and are unable to utilize public transportation. Also included are programs that provide information, emergency assistance and other supportive services to meet the needs of tourists, travelers and other visitors.

Care is a global need without geographic or demographic boundaries. At some point, every person and every family will have care needs, be it for children, seniors, pets or even homes.


Access Maine

This website was developed to assist Mainers with disabilities, their families, and providers. There is also lots of information here that is useful to employers, educators, researchers, and the general public.




New Hampshire Department of Health and Human Services

Individuals who need help finding transportation services may find help here:


New Hampshire 211

Provides assistance finding transportation to medical appointments in NH.


Care is a global need without geographic or demographic boundaries. At some point, every person and every family will have care needs, be it for children, seniors, pets or even homes.




RIPTA - Rhode Island Public Transportation Authority

Rhode Islanders with disabilities of all ages may be eligible for Americans with Disabilities Act (ADA) Paratransit Services from the Rhode Island Public Transit Authority (RIPTA) curb-to-curb transportation service to people with disabilities which prevent them from using regular RIPTA bus service. This service is provided along existing RIPTA service corridors at a cost of twice the standard bus rate for all riders. Apply by calling 784-9500. RIPTA Bus Passes cost residents 65 or older $5 and are valid for 5 years. Qualified riders who have a disability pay $2 for their 2-year pass. Pass holders pay half-fare on off-peak hours, weekends, and holidays. Bus pass holders enrolled in Medical Assistance (Medicaid) or RIPAE or who have incomes within the RIPAE limit, may apply for the No Fare program and ride free during all hours. Call RIPTA at 784-9500 x 604 for details or visit:

Care is a global need without geographic or demographic boundaries. At some point, every person and every family will have care needs, be it for children, seniors, pets or even homes.